cancellation & refunds

No cancellations or refunds will be given. You can reschedule up to 14 days before your booking and receive a studio credit.

Frequently Asked Questions

Cleaning

Clients must return the studio in the same order and cleanliness outlined in the contract. If it is not, a minimum $50-200 incidental/cleaning fee will be billed to the client’s credit card within 24 hours along with an email with photo/video evidence.

No smoking, non-prescription or illegal drugs are allowed at anytime in or outside of the studio.

smoking

getting in

When your booking is confirmed we will send you a 4 digit code to enter on the key pad on the door of the studio. This code should not be shared with anyone.

insurance

We do require proof of insurance and you will be able to link to a copy at the time of signing the contract. If you need insurance you can get a policy in minutes through Thimble, click here to get a quote.

included in the rental

We have created the space to make it easy for you and your wedding party to get ready.  We include changing area, steamer, makeup vanities, dress hook and more!

other rentals

Rentals need to be delivered + picked up same day. We cannot hold any rentals for you, rentals must be delivered and picked up within your rental time.

communication

Communication is the best policy. We want to encourage to communicate with us. We appreciate honest communication + a fair opportunity to figure things out should any issues arise.

photos

We would love to feature you and the magic you create in our space! Please e-mail us photos from your event so we can share!